Responding to Black Swans: Why Ordinary Citizens Matter

Given the frequency of natural and man-made disasters and the degree to which ordinary citizens find themselves as first responders, this book offers some well-researched answers to the following and frequently asked questions:

— What motivates ordinary citizens to (or to want to) assist others in danger even when their own lives might be at stake?

— To what extent do human emotions influence public policy and administrative decisions on how to mitigate, prepare for, and respond to catastrophic events?

— How can governments better prepare for emergencies knowing these facts?

The book goes further to suggest a number of strategies for policy makers, communities, and individuals to protect human lives and property. Tool kit URLs for preparing to different types of emergencies are included.