Performance Management: A Practical Guide

Be it profit or cost-centered, performance management is a critical business system and is the lifeblood of any organization. It translates strategy and direction into individual accountability. This book provides readers with a step-by-step process to build a performance management system that works! It shows organizations how to —make performance management employee-centric, —link strategy to performance management, —use PM to support and develop culture change, —set KPIs, —track and measure competencies, and —use a rating system that differentiates performance and links to rewards. “How to Build a Performance Management System That Works” covers many best practices and examples that create direction, synergy, and accountability for future organizational and individual success.