Business Communication

Facts101 is your complete guide to Business Communication. In this book, you will learn topics such as Planning Spoken and Written Messages, Preparing Spoken and Written Messages, Communicating Electronically, and Delivering Good-and Neutral-News Messages plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.