Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI

Measuring the Success of Coaching offers a clear, complete, and detailed explanation of the principles behind return on investment (ROI) in coaching. Part I of the book explains the concept of ROI and outlines the steps to ensure accurate measurement of the effects of coaching programs. Part II consists of case studies that show "evaluation in action", providing detailed examples of actual coaching programs and how they were measured. This two-part book provides a conceptual framework; workable suggestions for developing, implementing, and maintaining program for measuring ROI in coaching; and practical, germane case studies. Measuring the Success of Coaching is a comprehensive resource for trainers, coaches, managers, human resources personnel, and other professionals interested in creating programs for measuring return on investment within organizations.