Accountability: Freedom and Responsibility without Control

Authors Rob Lebow and Randy Spitzer show how to transform a business by replacing the control and manipulation that typically characterize the workplace with personal accountability. The book helps readers determine the level of accountability that exists in a company, discusses the "Seven S's of Accountability, " and introduces the "member citizen" concept and the metaphor of the Wise Counsel — a coach, mentor, and leader who functions as a resource, not a controller.