Systems Modeling For Business Process Improvement

Effective application of Information Technology (IT) can be the key to achieving organizational change and improvements that directly impact your company's success in today's highly competitive business environment. In this practical new book, you discover cutting edge approaches for developing system models that bridge the traditional gap between Information Systems and Software Engineering and let you more effectively manage change and outcomes. With contributions from top researchers and practitioners in the field – including Ian Sommerville, Wendy Currie, Keith Bennett, and Dave Bustard – the book examines change from business, information systems, and software engineering perspectives, and addresses major concepts and issues in systems thinking and business process improvement.