Be Brilliant in the Basics: Finding Success in Retail Through Detail

In his book Be Brilliant in the Basics, Kelvin Goss and contributor Felicia Delk offer practical, basic advice for those working in retail who aspire to management positions. Topics covered include: Stage Readiness, Retail Agility, Leadership Knowledge, Communication, Personal Accountability, Networking, Job Readiness, and Servant Leader Character. In addition to the basics, Goss and Delk provide exercises in the Appendix to reinforce the information in the chapters, challenging readers to both self-reflect and meet their objectives on their climb up the retail ladder.