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Management Pocketbooks
Emotional Intelligence Pocketbook
Emotional Intelligence Pocketbook
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$17.75 USD
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$17.75 USD
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A recent survey of managers in a leading UK supermarket chain revealed that those high on EI (emotional intelligence) experienced less stress, enjoyed better health, demonstrated higher levels of morale and performance, and reported a better quality of life. US research involving partners of a multi-national consulting firm showed that those people with higher EI competencies secured $1.2 million more profit.
Author, Margaret Chapman, a consulting occupational psychologist, trainer and researcher in personal and professional development of managers and HR specialists, demystifies a complex subject that hitherto has only been covered by academic, heavyweight literature. This book takes readers through each of the five steps to attain EI and describes how organizations can become emotionally intelligent.
Author, Margaret Chapman, a consulting occupational psychologist, trainer and researcher in personal and professional development of managers and HR specialists, demystifies a complex subject that hitherto has only been covered by academic, heavyweight literature. This book takes readers through each of the five steps to attain EI and describes how organizations can become emotionally intelligent.
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