Introduction to Credit

Introduction to Credit provides a detailed introduction to the principles of lending, credit products, securities, collections and recoveries and the issues facing banking professionals.

It deals with the range of credit products and services including credit cards, house purchase loans, bridging loans, term loans and hire purchase.

Of critical importance for those involved in credit management is to understand the importance of communicating when dealing with customers.

The book deals with this in detail, including questioning techniques, barriers to communication and negotiation skills. Also covered are collections, recoveries, irregular accounts and re-aging of debt.