From E-government to M-government: Facing the Inevitable

The changes in the Internet and World Wide Web technologies and services lead to new developments in the way e-government efforts provide services to citizens and businesses, and in the way governments handles their internal operations. One of the revolutionary developments comes from adoption of wireless mobile technologies in government related activities: m-government. In this paper we present technological drivers of m-government and present cases where these technologies are being used. The paper concludes with discussions of challenges for m-government implementations now and in the future.

Keywords: Mobile Government, e-Government