The DNA of the Resilient Organization: How One Collective Heartbeat Creates Continuous Competitive Advantage

In nature, DNA, the building block of all life, determines whether an organism will grow into a sleek racehorse, a sturdy Shetland pony, or a lumbering dinosaur-whether a group of cells will multiply into a healthy heart or one that kills its owner. In much the same way, an organization's DNA will determine whether it evolves into a powerhouse or a dying company.

An organization, like a living creature, consists of many interdependent parts: people, relationships, historical events, past and present decisions, life-sustaining functions, and physical, financial and intellectual resources. A change in any one of these will affect all of the others, for better or worse, even though the effect may not be apparent for months or even years.

The DNA of the Resilient Organization shows managers and leaders how to embed resilience into their organizations' DNA. It gives the tools for creating a results-oriented strategic plan, a sturdy infrastructure, and star-producing talent development using examples from best-in-class companies. It shows how to create the Wonder Glue of Trust, Confidence, and Motivation that makes companies become and stay successful despite challenges and crises.