Shifting the Monkey: The Art of Protecting Good People From Liars, Criers, and Other Slackers

Why do poor employees get a disproportionate amount of attention? Because they complain the loudest, create the greatest disruptions, and rely on others to assume the responsibilities that they shirk. Learn how to focus on your best employees first, and help them shift these “monkeys” back to the underperformers. Through a simple and memorable metaphor, Whitaker helps you reinvigorate your staff and transform your organization.