Benutzungsdienste in Bibliotheken: Bestands- und Informationsvermittlung

This book examines modern library use, focusing on the needs of the customer. It covers the storage and presentation of classical holdings as well as digital media. It also addresses the general question of information competency and new options for delivering information. The advent of libraries on Web 1.0 and Web 2.0 platforms with regard to usability, information content, and specific benefits and risks are additionally considered.