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Van Haren Publishing
ITIL® V3
ITIL® V3
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$21.99 USD
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$21.99 USD
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This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.
What are the key service management processes? What is the Â?lifecycleÂ? approach?
What are the key service management processes? What is the Â?lifecycleÂ? approach?
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