Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence

Purchase includes free access to book updates online and a free trial membership in the publisher's book club where you can select from more than a million books without charge. Chapters: Titanic Thompson, Paul Solomon, Betsey Wright, Kevin Carson, Ann Wright, Loy W. Henderson, Tim Hutchinson, Willis Ricketts, William Hope Harvey, Nicholas Bartlett Pearce, Mike Dart, John A. Tvedtnes, Richard L. Barclay, Jimm Larry Hendren, John Bond, John C. Floyd, James Fischer. Excerpt: Mary Ann Wright (born 1947) is a retired United States Army colonel and retired official of the U.S. State Department , known for her outspoken opposition to the Iraq War . She is most noted for having been one of three State Department officials to publicly resign in direct protest of the March 2003 invasion of Iraq . Early life Wright grew up in Bentonville , Arkansas , in what she referred to as "just a normal childhood." Wright attended the University of Arkansas , where she earned master's and law degrees, before entering the U.S. Army . Military career Wright earned a Master's Degree in National Security Affairs from the U.S. Naval War College in Newport, Rhode Island and later participated in reconstruction efforts after U.S. military actions in Grenada and Somalia . Wright was stationed at Fort Bragg , North Carolina , from 1982 to 1984. One of her duties during that time was to draw up contingency plans for invading several countries, one of which was Iraq . She would later express dismay over what she considered the dismissal of such carefully laid plans in the actual invasion of Iraq in 2003. Wright went on to serve 13 years in active duty in the U.S. Army, and 16 years in the Army Reserves , rising to the rank of colonel. She was placed in the Retired Ready Reserve, meaning the President could call her back to active duty in a time of need. State department career In 1987, Wright went to work for the Foreign Service within the U.S. State Department. Over the course of her State Dep...